CenterPoint outage map - 10 things to know with detail
- 1. CenterPoint Energy provides electricity to over 2.5 million customers in the Houston area, making it one of the largest utility providers in Texas.
- 2. The outage map provided by CenterPoint Energy allows customers to view real-time information about power outages in their area.
- 3. Customers can access the outage map on the CenterPoint Energy website or through the My Account app, which is available for download on both iOS and Android devices.
- 4. The outage map displays the number of customers affected by an outage, the cause of the outage, and the estimated time of restoration.
- 5. Customers can also report an outage through the outage map by clicking on the "Report Outage" button and providing their account number or phone number.
- 6. CenterPoint Energy prioritizes restoring power to critical facilities such as hospitals, emergency services, and water treatment plants before addressing residential outages.
- 7. Customers can sign up for outage alerts through the CenterPoint Energy website or by calling customer service to receive updates on the status of their outage.
- 8. CenterPoint Energy has a team of field technicians who work around the clock to restore power as quickly and safely as possible during outages.
- 9. In the event of a widespread outage, CenterPoint Energy may bring in additional resources from neighboring utility companies to assist with restoration efforts.
- 10. Customers are encouraged to prepare for outages by having an emergency kit with essentials such as flashlights, batteries, non-perishable food, and water on hand.